Privacy Policy

Effective Date: 11-12-2025
Last Updated: 11-12-2025

Welcome to SB Collection India (“we”, “us”, “our”). We value the trust you place in us and understand the importance of secure transactions and privacy protection. This Privacy Policy explains how sbcollectionindia.com (“Website”) collects, uses, shares, and safeguards your personal information through our Website, mobile application, and related online/offline services (collectively, the “Platform”).

By using our Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Platform.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Date of birth
  • Gender (optional)
  • Payment details (processed securely via payment gateway; we do not store full card details)
  • Login credentials (username and password)

1.2 Non-Personal Information

We may also collect data that does not directly identify you, such as:

  • Browser type and version
  • Device information (model, OS, screen size)
  • IP address and geolocation
  • Referrer URLs and clickstream data
  • Time spent and activity on the Platform
  • App usage analytics

1.3 Sensitive Personal Data

We may collect sensitive personal data (as per IT Rules 2011) such as financial details or passwords when required for completing transactions.

2. How We Collect Information

We collect information through:

  • Direct interactions: Account registration, purchase, customer support, surveys, etc.
  • Automated technologies: Cookies, analytics tools, tracking pixels, log files.
  • Third parties: Social logins, payment gateway partners, delivery partners, marketing affiliates.

3. Use of Information

Your information may be used to:

  • Process orders, payments, and returns
  • Deliver products and services
  • Improve Platform functionality and user experience
  • Send order updates, notifications, and promotional messages
  • Personalize recommendations and offers
  • Detect and prevent fraud or unauthorized activities
  • Ensure legal and regulatory compliance

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Remembering login sessions
  • Understanding user preferences
  • Analytics and performance tracking
  • Personalized marketing

You may disable cookies in browser settings, but certain features may not work smoothly.

5. Sharing and Disclosure of Information

We may share your data with:

  • Logistics and delivery partners
  • Payment gateway service providers
  • Customer support vendors
  • Marketing partners (only with your consent)
  • Law enforcement authorities when legally required
  • Business acquirers in merger/acquisition scenarios

We do not sell or rent your personal data to third parties for unsolicited marketing.

6. Data Retention

We retain your data as long as necessary for business, legal, or security purposes. Afterward, it is deleted or anonymized securely.

7. Data Security

We implement major security measures including:

  • SSL encryption
  • Secure servers and firewalls
  • Limited-access data control
  • Regular audits and monitoring

While we take strong precautions, no digital system is 100% secure.

8. Your Rights

As per applicable Indian laws (including DPDP Act, 2023), you may:

  • Access your personal data
  • Correct/update your information
  • Withdraw consent
  • Request data deletion
  • Raise grievances
    Requests can be sent to our Grievance Officer.

9. Links to Third-Party Sites

Our Platform may link to external sites. We are not responsible for their privacy practices. Please review their policies before sharing information.

10. Children’s Privacy

Our Platform is not intended for individuals under 18. We do not knowingly collect data from minors. If such data is found, we will delete it promptly.

11. Changes to This Policy

We may update this Policy periodically to reflect legal or operational changes. Updates will be posted with a modified “Last Updated” date.

12. Contact Us

For questions or concerns about this Privacy Policy, contact:

Email: sbcollectionsind@gmail.com
Phone: +91 774 249 2484
Address: SB Collection India, Dugri, Ludhiana, Punjab, India